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Why We Love Google Apps!
For years Microsoft has dominated the corporate market with Microsoft Exchange and Office, but more recently alternatives like Google Apps have made inroads. The fundamental reason for this shift is the mobilization of everything and everyone. Companies are more distributed now than ever and since the speed of the Internet and the capabilities of web [...]
Are You Truly Customer-Centric?
For over a decade now the gurus have been touting customer-centricity, and almost every business will tell you that they are customer-centric, but in reality they are not even close. I don’t blame them because true customer-centricity is difficult to achieve. It requires a strategic and operational pivot in how businesses act every day in [...]